Shop Policies

Shipping Policy

Our orders are shipped with USPS. Orders placed Monday- Friday usually ship within 1-3 business days after your order has been processed.  (Weekends & Public Holidays are not included).

 

We do not ship on the weekends. If your order is placed on a Friday after 12pm or over the weekend, they will be processed the following business day.

 

Once your order has shipped it should arrive between 2-8 business days.

 

Please be aware that shipping orders may be delayed at this time. We are working hard to deliver items as soon as possible. However, due to the increased safety measures, shipping times may be delayed. Our couriers have also expressed that delivery times/dates are delayed due to COVID 19. We can not guarantee transit times.

 

We will send you the tracking information once your item has shipped.

 

 

Shipping Prices

The cost of shipping will depend on the weight, size, and location of your destination. We ship everything in USPS Priority mail flat rate boxes.

 

Due to COVID-19 orders may take longer to process and ship. We do not have control over the shipping times for orders.

 

Summer Weather Advisory

There are items that do not ship well during the warm weather and are indicated with a disclaimer on the product’s page. Item’s with this disclaimer are shipped at the customer’s risk. For shipping times, we suggest choosing the priority mail option. We apologize for the inconvenience this may cause for the uncontrollable warm weather we will receive. If you do receive chocolate that has melted, they will still work just fine. Just melt the chocolate as you normally would when you are ready to use.  NO returns are allowed on food/edible products.

Return & Exchange Policy

Returns

 All sales are now final. All edible items are not returnable regardless. 

 

If you’ve received a damaged/broken item, please contact us within 5 business days of delivery. Contact us with a photo of your items.

 

If you received a wrong item, please call or email us within 5 business days of receiving the package. Contact us with a photo of your items.

 

If you receive an item different from what they ordered please contact us right away.

 

Cancellation or Changes

Orders cannot be modified once they have been submitted. If you have any other questions regarding your order please contact us immediately Monday-Friday 10AM-4PM PST.